It is the responsibility of customer to follow guidelines provided by the seller for handling and installation of product. In case of mishandling, mistake in installing and misuse of product(s) any refund or warranty claim will not be entertained. You are requested not to initiate return without Your claim will be entertained and accessed by our warranty team and you will be contacted about next steps of the same. It is your duty to notify Shop圜art within 10 working days of receiving any damaged product which is a very rare and unfortunate case from our side.įor calming and processing your warranty you are requested to mail us on In your email please mention your order number along with the fault(s) and also some pictures, video clips and a short description of what has actually happened. Shop圜art is offering warranty of 1 year on all products, unless stated otherwise. WHAT TO DO IF MY PRODUCT IS FAULTY OR HAVE ANY ISSUE? Please note: This unit will not suit double axle trailers. Jockey wheel can be used in manual mode (freewheel option) by roating yellow cap located on the side of the wheel. The unit needs to be powered by a 12V DC battery with a minimum size of 24Ah (not included). The unit is supplied with 4 keys, so you’ll always have one to hand! With a special jockey wheel locking system this means that once locked no-one can remove the jockey wheel without a key. With both forward and reverse, a wide (8cm) heavy duty rubber wheel and an automatic braking system moving your trailer around becomes a breeze. The jockey wheel is capable of moving up to 2722kg’s (6000lbs) on an inline of up to 7 degrees. When you need the extra muscle to move your trailer, caravan, camper, horse float, boat or anything else that uses a jockey wheel then you need the Maxi-Pro 12V Electric Motorised Jockey Wheel.
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